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Victrola Coffee - Our espresso machine -
The Synesso Cyncra Friday, April 8th, 2005

The Synesso Cyncra might be the holy grail of espresso machines, a coffee nerd’s shining wet dream. Designed by former La Marzocco engineer Mark Barnett, the Synesso raises the bar on espresso machine design by an order of magnitude.

synesso cyncra in action victrola synesso front view

The Synesso is a response to frustration by espresso fanatics (particularly Espresso Vivace’s David Schomer) with the hit-or-miss thermal stability and poor ergonomics of most machines. Upon reviewing the first prototype he wrote:

For me, the creation of this machine marks the beginning of caffe espresso as a culinary art… Espresso is out of its prison of engineered mediocrity.

synesso portafilters pulling shots

At the urging of Schomer, Victrola pre-ordered the first 3-group model last year when it was still in its prototype phase (briefly known as the Treuh). It has been in our cupping room for several months for testing and staff training and is now out on the floor, kicking ass and take names. Read on for our in-depth, photo-laden rundown…

The first thing you’ll notice is its austere stainless steel body. Stainless steel extends throughout, replacing parts that have traditionally been brass or copper such as the boiler and group heads. Brass is better at holding heat, but the Synesso employs powerful heating elements, some nifty design tricks and PID temperature control to achieve a thermal stability other machines fail to match.

3-group synesso unclothed

Each group head has its own boiler for brewing shots which can be digitally adjusted to a 1/2 degree. The PID controller succeeds in maintaining precise brew water temperature from the start of the shot to the finish, and allows you to granularly calibrate the temperature to optimize a particular espresso blend. PID stands for proportional, integral, derivative - jargon for a feedback system that can provide stability under varied conditions.

synesso control panel synesso temp tested by fluke

The Synesso’s group heads extend out from the body with top mounted actuators that engage a brief pre-infusion cycle as they are clicked on which helps the tamped coffee to expand more neatly resisting the fissures which cause overextraction as the coffee rushes through the path of least resistance in the puck. We’ve noticed it takes a few seconds longer for a shot to first appear compared to the Marzocco, which seems to be due to different flow rates and perhaps is related to the preinfusion.

synesso actuator synesso cup rack
Daniel vs group 3

These outward extending groupheads also make the developing espresso shot much more visible to the barista than the boxy La Marzoccos, a critical element of achieving higher quality. There is a click-clacking sound with the activation that takes some getting used to and, as Daniel points out, it is easy to accidentally brush against one of the unused groups turning it on.

synesso steam lever wand off wand on

The steam boiler is heated by two independent elements for improved consistency, though the pressure does ebb and flow under heavy use - particularly when hot water is pulled from the boiler for americanos. The powerful steam wands are a neat engineering feat. Insulated, they remain cool to the touch while steaming and resist milk scalding onto the surface, making them easier to keep clean. One drawback is the build up of water in the cooling wand, forcing the barista to purge the wand before and after each use, but this is arguably a proper practice to maintain anyway. The wands’ range of motion is an improvement over many other machines and the side-mounted control levers provide smooth operation and granular adjustment. Some trickiness does occur however, depending on whether you are right or left-handed. A right-handed person trying to steam on the left side of the machine (or vice versa) finds themselves in an awkward situation. Since the lever to actuate the valve is on the side of the machine you either learn to manipulate the lever with your non-dominant hand or reach over/across the high bend of the steam wand. Its the sort of thing you adapt to after some trial and error, but feels like a big departure from years of working the Marzocco. The “acorn” style steam tip texturizes milk extremely well, though small (macchiato-sized) quantities of milk can become challenging given so much steam power.

Rachel on bar Chris and Mark Synesso with side panel removed

But engineering aside, the proof has been in the cup. Shot after shot of perfect consistency that would previously have been impossible as normal temperature fluctuation and inconsistent pressure resulted in wildly varying extractions.

Overall, the Victrola crew has been very impressed. Some modifications were made in the months before we put it on the floor that are worth noting. The original drip tray seemed too shallow and was replaced by a new, deeper one. The available real estate for cups was decent, but not quite up to the amount of ceramic we go through on a busy morning so we raised the top grill and had Synesso build an additional rack. The steam wands originally moved too easily, but now hold position well as Synesso has switched to an improved o-ring. The handful of in-the-field modifications that had to be made to our machine were painless. The Synesso was designed to allow easy access to parts that wear or need adjusting and uses less esoteric components than Italian made machines.

Caleb in the Synesso workshop Mark Barnett with Chris and Jen

Another remarkable thing about the Synesso Cyncra is that its built here in Seattle.

Mark Barnett works on Victrola's Synesso

Mark Barnett has picked up where the European engineers seem to have left off and moved true artisan espresso into the 21st century. Now if somebody would just build a better burr grinder…

Check out Synesso’s website for more pictures and specs.

Links to some other Synesso items on the web:

David Schomer’s review of the first prototype.

Murky Coffee in D.C. has riced-out their Synesso with blue lights. Very cool.

Synesso Cyncra Machines are now NSF/ANSI 4, ANSI/UL 197 and CSA C22.2 No. 109
Certified for Sanitation & Electrical Safety

Synesso™, Inc 309 S. Cloverdale Suite C41 Seattle, WA 98108 USA
Email: Contact Synesso Web: www.synesso.com
Tel: 206-764-0600 Fax: 206-764-0601